Skip to content
Heritage Bank Northwest logo Heritage Bank Northwest

Talk with a person

Heritage Bank customer service

Call, email, or write. The Heritage Access Line stays open overnight for telephone banking.

NeedContact
Customer service(800) 455-6126
HoursMonday–Friday 8:00 am–5:00 pm, Saturday 9:00 am–1:00 pm
Heritage Access Line(888) 505-9150, 24 hours
General emailSupport@HeritageBankNW.com
Personal online bankingdigitalbankingconsumer@heritagebanknw.com
Business online bankingdigitalbankingcommercial@heritagebanknw.com
MailPO Box 1578, Olympia, WA 98507

For a lost debit card, call (800) 455-6126. After hours, the phone prompts cover a missing card. Login steps, if you would rather read them, start on the login page where you can send your email.

Send a note

Leave your name, email, and a short message. We will contact you.